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Head of IT IT Director The role will be based in Farringdon 4 days a week and 1 day a week at home. The role is managing a small team who support just over 1000 users. Job Purpose The main duty is to manage the company's overall technology to help the organisation achieve its goals. Managing and overseeing a small IT team to ensure infrastructure and operations of IT systems are deliver and acceptable across the company. Key Responsibilities and Accountabilities As part of the senior leadership team, directly involve in the strategy for IT, business systems, cybersecurity, data governance, data analytics and digital transformation, leveraging technology to help achieve its goal. Responsible for creating IT policies and procedures, implementing infrastructure and systems, driving technology to help the organization to achieve its goals and grow in scale to unlock commercial and operational opportunities, efficiencies, and organizational value. This includes everything from planning and executing projects to overseeing the infrastructure, technical operations, and talent management. Work closely with internal stakeholders and managing new, established vendor / technology partnership relationships, administering budgets, ensuring cyber security and data governance best practice are followed while maintaining a high availability infrastructure, as well as continuously reviewing / assessing the company infrastructure, systems, network, and new technologies. Duties and responsibilities include: Provide visionary leadership in IT and Business Systems driving business growth through futuristic ideas and solutions. Oversees the company's technology road map for all technical infrastructure, systems, and data. Lead IT technical teams with hands on management approach for the development and implementation of all IT policies & procedure for; architecture, security, infrastructure, systems, disaster recovery, standards, purchasing, & service provision. Provides leadership in IT, systems, security, data & supports digital literacy and automation throughout the organization. Evaluate and optimize Azure resources for scalability, performance, develop strategies, assess dependencies, and execute migration plans of infrastructure and applications into the Azure cloud environment while ensuring minimal disruption to operations and ensure cost efficiency. Responsible for various technology projects, scoping, designing, tendering, building, and managing and delivering complex changes. Proficiency in company IT forecasting, budgeting, managing financial aspects of the IT and business systems, including purchasing, creating, and monitoring budgets. Experience in a management of large projects capacity and resources planning, including all aspects of development and execution, change request and timelines, managing subsequent budget changes where necessary and submit budget proposals.
Your new company Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence. With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision. The Job Deploy, configure, secure,monitor and migrate Linux servers and services Configure, support and monitor the network Support Windows servers, including MSSQL, IIS and AD services Support Microsoft Office Suite, Microsoft Teams and Office 365 platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Instal and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose Hardware/software faults and solve technical problems either on the phone, using remote support software or face to face Ensure security updates are applied. Monitor and maintain computer systems and networks Set up new users' accounts and profiles, ensuring that they know how to log in and deal with password issues, inducting new staff and student users, as part of the on-boarding process Maintain records of software licenses Manage stocks of equipment, consumables and other supplies Identify internal training requirements Troubleshoot email delivery issues and work with service providers Plan and undertake scheduled maintenance upgrades Account administration for students and staff on all platforms Solving access problems Support students and staff with their own devices on site Maintain and troubleshoot classroom Audio Visual equipment Basic repairs and replacing parts on PCs and laptops: for example, power supplies/ batteries, fans, hard drives, RAM, etc. Obtaining replacement or specialist components, fixtures or fittings Deal with specialist consultants and developers as needed Any other ad hoc duties the role may reasonably require Person Specification We are looking for a technically minded candidate with 5 yearsof experience in 2nd/3rd line IT and network support and systemsadministration, who has ideally attained a HE qualification in Computer Scienceor a technical field such as Engineering or Physics, or relevant industryexperience, and has good verbal and written communication skills. Required Skills and Experience of: Linux system administration preferably on Debian/Ubuntu: installing, securing,configuring and troubleshooting servers and services. Basic scripting skills (e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and MacOS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including Office 365 AD Administration on Windows Server in a hybrid Azure environment PowerShell scripting for AD, O365 and Exchange Online administration Awareness of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra DesirableSkills and Experience of: Managing mobile device management (MDM) for devices such as iPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts Python scripting Web proxies such as Squid. Familiarity with SIP would be an advantage. Basic web skills (CSS) and graphics manipulation is an advantage. IP CCTV systems Server firmware and BIOS upgrades LDAP and Shibboleth authentication services, with Apache Tomcat running on Java The candidate will demonstrate good communication skills and be able to interactwith both technical and non-technical users. Dedicated to the delivery of excellent customer service, the role holder will have a flexible approach to work and the ability to problem-solve Work well under pressure with a logical approach to tasks Close attention to detail with an ability to see the bigger picture Excellent interpersonal skills and the ability to work in a team environment A proactive approach and the ability to be self-managing and innovative Excellent listening and questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibilitywith out of hours work is essential. The ideal candidate will have experiencegained within a similar position and be self-motivated with a friendly andhelpful personality and have good verbal and communication skills. Responsibleto the IT Manager, working hours are normally Monday to Friday 8.30am to 5.30pmwith occasional evening or Saturday shifts to conduct student inductions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk