Exciting opportunity for an IT support Analyst / Service Administrator to work onsite in Yeadon / Leeds Bradford for our leading client.
This position plays a pivotal role in maintaining a resilient IT infrastructure, delivering quality technical support, and ensuring the seamless alignment of IT services with organizational goals.
The post holder will monitor and maintain the computer systems of the organisation, install and configure software/hardware, diagnose and resolve software/hardware faults and manage company accounts with specific suppliers.
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation.
You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary.
My client is looking for a skilled Information Security Consultant to join their existing Information Security team to offer guidance on IT security and further develop IT policies across a multi-region infrastructure.
This is an opportunity to join a growing team, with a great company culture and several exciting projects to get stuck into, all in a fast-paced environment!
They are unable to offer sponsorship, so the perfect candidate will have the full right to work in the UK, without a visa that will expire.
Reporting to the Senior Business Analyst and working closely with Business Transformation team and our Project Managers, you will act as a bridge between the business and IT delivery partner, getting involved in diverse range of change initiatives across the wider business.
Your role will primarily be to help identify change needs in respect of allocated projects, and assess the impact of those changes by capturing, analysing, and documenting As Is / To Be models, functional and non-functional requirements and testing requirements.