We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
You will have strong data analysis skills, Advanced Excel , including VBA
Our client has an exciting opportunity to join their growing boutique management consultancy, with an enviable reputation and senior level client base.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
We're looking for a Senior Information Security Analyst to join a an innovative, market-leading insurance company.
Hybrid / Basingstoke; £60,000 per annum
Their Information Security team have a clear mandate to identify, manage and remediate security risk across the organisation, playing a pivotal role in safeguarding our data and infrastructure from cyber-attack.