Posted by Proactive Appointments • £200/day to £220/day
As an IT Support Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications.
IT Support Analyst - 5 days on site - Occasional Overtime
We are looking for an experienced IT Support Analyst to join a fantastic new client of ours who are an internationally renowned company.
Our client, a local authority based in the beautiful county of East Yorkshire is seeking an experienced and highly skilled IT Business Analyst to join their team.
The ideal candidate will have extensive experience with data and automation platforms, story capture techniques, agile methodologies as well as managing 3rd party vendors.
Seeking an experienced Business Analyst to manage projects of varying size and complexity, collaborating with stakeholders to prioritise tasks, perform cost-benefit analysis, and ensure timely and cost-effective delivery.
Responsibilities include analysing business processes, translating user requirements into specifications or user stories, and coordinating with the change function to prioritise and deliver features.
Responsibilities
Work on projects of varying size, ranging from large-scale, complex projects often involving multiple internal and external components and matrix partners, to smaller tactical deliveries.
My client are seeking an IT Helpdesk Analyst (1st Line & some 2nd Line) to join them on a contract basis
You should have previously worked in a similar role and have a broad experience in IT Support covering troubleshooting of Windows / Office 365 / Teams / Active Directory / MS Exchange etc
Excellent customer service and communication skills are essential
We are seeking a dynamic individual for the role of IT Service Desk Technician, where you'll play a pivotal role in providing crucial technical assistance to end-users.
If you have a strong foundation in basic hardware, software, and network concepts, coupled with excellent communication skills, we invite you to join us on this exciting journey of professional growth and development.
This role is a 3 month contract, home based with some travel to sites around Edinburgh (probably 2-3 days per week at the offices).