Posted by Randstad Technologies • £35K/yr to £40K/yr
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
A fantastic opportunity has arisen for a IT Apprentice in Watford.
This is a great chance to earn money while you learn in a government funded apprenticeship!
Employer description
As a managed services provider, we manage the full range of technologies used by our clients from desktops to hosted /cloud solutions, including telecoms and network security.
I'm recruiting for a Test Analyst with Contact centre QA testing experience to join a large programme of work on a contract basis for an initial 6 months.
Test Analyst (Contact Centre) / £300pd - £325pd (Outside IR35) / 6 months / Watford based
Experience of Contact centre QA testing is essential for this role and any experience of working within the Gaming, Betting or gambling Industry would be a bonus.