They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests.
Network IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract.
The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Posted by Hays Specialist Recruitment Limited • £450/day to £500/day
In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation.
Your new role
The Problem Management Lead has two main areas of focus: Practice Ownership and Operational Management.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Posted by Ideal Personnel and Recruitment Solutions • £35K/yr
Our client has a permanent, full time vacancy for an IT Systems Process Analyst.
The successful candidate will work closely with legal and support teams to optimise workflows, integrate solutions, and enhance the use of legal and business software, with a focus on Intapp products, 3E Mattersphere, and the Microsoft Office 365 stack.
As a Systems Process Analyst, you will play a critical role in driving process improvements and system efficiency across the firm's business functions.
Are you currently looking for an exciting new opportunity within the IT industry?
You will be working for a leading IT services company completing assembly and configuration to our clients bespoke Self-Checkout and Electronic Point of Sale (EPOS) systems.
Concept are currently recruiting for IT Configuration / Assembly Technician's in Stoke on Trent on a monthly rolling contract basis.