An International Legal and Financial Services company based in Central Leeds is looking to expand it's IT Operations Team.
The team is responsible for monitoring and supporting all internal systems using monitoring tools ensuring all system monitoring alerts are processed in a timelymanner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
Our client is looking for a IT Infrastructure Operations Analyst.
The role holder will be responsible for proactively monitoring of the Group Internal systems using the company monitoring tools, ensuring all system monitoring alerts are processed in a timely manner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers.
Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice.
Situated in Yorkshire and Liverpool, Blacklight Software are a forward-thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.