Posted by Hays Specialist Recruitment Limited • £57K/yr to £62K/yr
This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture.
The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above.
Tech Ops Analyst II have the foundational knowledge to deliver and support to contribute to Operational process & services in their area / domain with general guidance.
They exhibit written & verbal interpersonal skills to interact with global business partners & customers.
They work to support other Analysts & demonstrate situational leadership and engineering mindset.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
Join a dynamic team of professionals dedicated to driving innovation for Client Care Technology (CCT) which is a sub-division of Corporate Technology where we build and support applications for Payments Investigation domain.
As an ICT Administrator, you will be required to log and track all support requests and incidents in the ICT incident management system, update IT assets and resolve all 1st line calls.
We are looking for an ICT Helpdesk Administrator to join our IT team in Birmingham.
The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
Our client, a well established and rapidly expanding employee benefits consultancy, is currently looking to recruit an Employee Benefits Operations Support to join their growing operational team.
You will be responsible for supporting the Head of Operations and broader operations team with change, delivery and ongoing maintenance projects within their growing employee benefits division.
You will support with the production of consistent documentation such as process flow diagrams, training manuals, template letters etc.