As the IT Operations Director, you will manage daily operational functions, overseeing critical areas including a busy 24/7 Service Desk, Customer Success and Customer Experience teams.
Your role will ensure efficiency, scalability, and alignment with my client's strategic goals.
Reporting to the CEO, you will lead your team, working closely to enhance service delivery, foster continuous improvement, and support future growth.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
An International Legal and Financial Services company based in Central Leeds is looking to expand it's IT Operations Team.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
The team is responsible for monitoring and supporting all internal systems using monitoring tools ensuring all system monitoring alerts are processed in a timelymanner, managing all Incidents and Changes are dealt with appropriately.
A university based in Central London is looking for an IT / Operations Assistant to join their team for an initial six-month contract that could develop into a permanent role.
This is a fantastic opportunity for an IT graduate looking to build on their career there is scope to really grow in the company.
This role will be the first point of call for any IT issues the team are facing and looking for someone friendly and team focused.
Network IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract.
You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests.
The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices.
Posted by Meridian Business Support • £30K/yr to £35K/yr
Do you have experience of working as an Operations Analyst within a production/manufacturing facility and currently looking for your next opportunity?
The role of the Operations Analyst is to support the Chippenham operations organisation and is key to the development, planning and analysis of the current Operational performance.
We are partnering with a company looking for a Customer Solutions Operations Analyst to join their Client Solutions Operations team in Glasgow on a 12-month fixed-term contract.
This role is centred around delivering exceptional customer service.