Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Our Client is an FTSE-250 business and globally recognised brand which has successfully disrupted its industry through digital innovation and thought leadership.
They offer an extremely strong value proposition as a prospective employer, renowned for their great company culture, work-life balance, competitive salaries, and comprehensive benefits package.
They provide genuine personal growth, long-term career prospects, mentorship, and training to successful candidates.
As the Marketing Manager, you will be responsible for developing and executing the company's marketing strategy to drive brand awareness, customer engagement, and sales growth.
Building effective partnerships with internal teams to maximise collaboration, you will manage promotional campaigns, web development, SEO activity, email marketing and social media activity through the planning and execution of targeted, written copy for content use across a variety of marketing channels.
This is an exciting opportunity to work with a leading brand within their industry, working with critical products and making a real impact.
Our client is a leading player in the construction industry, specializing in residential and commercial projects.
With a commitment to excellence and a track record of delivering high-quality workmanship, we pride ourselves on our dedication to customer satisfaction and our team-oriented approach.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We are looking to recruit a Bid Manager to join our small but growing team.
The role will have links into the wider business and Business Development Team.
The successful candidate will be embedded in a very tight and close team, and work to manage tender bids, selling our services in the utility, private and public sectors.
We are looking for an enthusiastic individual to join our Workforce Management team.
You will be responsible for scheduling Dispatch resources to meet the demand of customer driven emergency workload within Cadent Networks.
General
Reed Talent Solutions are working with Cadent Gas on the search for Workforce Management Administrator to join their fast-paced Workforce Management team.