Spencer Clarke Group are seeking a Personal Advisor for a Local Authority Client based in East London.
In this role, you will provide support to care leavers, helping them transition to independent living by developing tailored Pathway Plans and collaborating with a range of professionals to ensure their well-being and success.
About the role
You will be tasked with delivering key strategic objectives:.
Our local authority client based in East London are urgently seeking an experienced Housing Complaints Team Leader.
PURPOSE OF THE JOB
To oversee the day to day management of the Central Housing Complaints team (3 Senior Complaints Officers), ensuring that the Housing Services Complaints Handling Procedure is effectively delivered.
To lead on contract management and monitoring activity in supporting the Strategic Commissioning Manager to develop, implement and maintain robust contract monitoring policies, procedures and frameworks, in line with corporate practices, and to ensure compliance with them.
Working under agreed processes and protocols, schedule and support regular review meetings with providers, ensuring that commissioners and service managers are appropriately involved.
To be responsible for the processing of Development Management matters within an area based or function based team including responsibility for the handling of pre-application advice, planning applications, appeals and enforcement including negotiations with developers and other interested parties, securing financial and other community benefits through legal agreements.
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General
To work in conjunction with the Area Team Leader in achieving timely, effective planning outcomes which uphold the Council's Core Values and meet the challenges of Best Value and Comprehensive Performance Assessment.