At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this.
We're now looking for a Customer Partner to join our Neighbourhood team, to provide an exceptional customer service and put customers at the heart of everything you do.
This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living.
Here at Stonewater, we are now seeking a Customer Experience Coordinator to take ownership and responsibility for a range of complex enquiries, delivering excellent customer service and a first-time resolution.
You will be the point of expertise for the Customer Service Centre, highlighting training needs to the Customer Service Team Manager.