As a Complaints Officer you will be responsible for the end-to-end review of your own caseload of complaints from receipt to final decision ensuring that complaints are thoroughly reviewed, investigated, and resolved in a timely manner with a high degree of compassion and in line with our regulatory requirements.
Working Location: Milton Keynes - Hybrid once fully trained
This is a fully home-based contract, with a prestigious global insurance broker that has a rare opportunity for an experienced Commercial Account Executive to work within its specialist Housing Association Division.
This rare position has come about as a result of significant growth of the account; the division has enjoyed phenomenal success over the last few years and has won many major housing association clients within the last 18 months.
Working within the wider Public Sector division, this team is well-renowned in the industry, and its client base comprises many of the top housing associations in the country; some with as many as 130,000 units within their property portfolios.
Being responsible for enquiry management and registration, vetting of applicants, viewing co-ordination and diary management, as well as general leasing administrational tasks.
To provide support to the leasing team at an exciting new build-to-rent development comprising 306 apartments in a large scale scheme in Milton Keynes city centre.
Of course, we're biased so we would say this: but there has never been a better time to join our team!
Despite all of the challenges of the last few years our teams have excelled, and we've seen more change and development in the past few months than we have in our entire history!
Our lovely client in Stony Stratford have a fantastic opportunity for an experienced & motivated Facilities Co-Ordinator.
The successful Facilities Co-ordinator will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed.
The candidate will be self-motivated, have good communication skills, be IT literate and have the skills to plan and prioritise effectively.