Search Consultancy are currently working with a well-known national Housing Association to recruit a Housing Officer on a part-time basis, which will be based on-site at their site.
The successful candidate will be responsible for providing a high standard of customer service to tenants, customers and colleagues as well as maintaining the day-to-day running of the site from an Administration perspective.
This role will be initially a 3 month temp position to cover planned absence, and there is potential for the role to be extended beyond this.
We are currently working on behalf of our client, a highly respected housing provider based in Manchester, as they are currently recruiting for an experienced Housing Officer .
The role is full time 37 hours a week, Monday to Friday and is on a 2 month temporary basis and offering an excellent competitive hourly rate.
A brief of the job duties listed below
Tenancy sustainment and social value, signposting to agencies and welfare assistance, partnership working with multi agencies.
We are currently looking for a Housing Administration Officer for 3 months to cover a secondment.
The ideal candidate does not need Housing experience but must have good telephone and admin skills, be resilient, empathetic and manage residents' expectations firmly and respectfully.
We are seeking a Housing Officer to join our Customer Services Management Centre Team.
This pivotal role involves shaping our service to ensure we deliver right first time, handling complex housing queries and providing solutions with excellent service to our customers.
Day-to-day of the role
Take ownership of complex housing queries, including safeguarding, complex anti-social behaviour, safe guarding, domestic abuse and benefits advice and tenancy breaches.
We are looking for a Housing Officer specialising in New Homes to spearhead the marketing and promotion of new build specialist accommodation, ensuring properties are let within targets and void loss is minimised.
The role involves overseeing the allocation process and acting as the single point of contact for new build properties within the specialist support services section, in line with the local lettings policy.