Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences.
Collaborating with other teams to achieve this.
Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures.
BRC are working with a Housing Association who are recruiting for a new Head of Property Services & Compliance on a permanent basis.
You will report into the Homes Director and have a team of 3 managers directly reporting into you Compliance Manager, Asset Manager, and the Responsive Maintenance Manager.
You will oversee the wider team which includes Compliance Officers, Property Inspectors, Building Surveyors (Asset and Repairs), Data Officers and Co-ordinators.
Posted by Recruitment Hound Ltd • £28K/yr to £31K/yr
This is a role for a strong customer service assistant with lettings/property management.
This is a build to rent property with over 250 apartments, built to a high hotel like spec and therefore tenants are mainly professionals and look for a professional customer service approach!
Based in a high end residency in Bristol this role offers a real varied range of responsibilities and also offers career progression.
The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village cafe.
Saturday and Sunday 10.30am-2.30pm; Job Purpose
Key Results
Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks.
Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre on an adhoc basis.
You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.
Duties
Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
Assist where required in resident's health and well-being including nutrition, medication/creams, mobility, shopping/health appointments and supporting/welcome their visitors.
Ensure the social support of residents - e.g., encouraging/facilitating their interests and meaningful activities.
Provide and deliver a comprehensive care and support service including all elements of personal care and hygiene, while maintaining independence and dignity at all times.