Purpose of position: To support the Registered Manager to ensure the service is well-led, striving to be recognised as outstanding by CQC and all people using our service.
The Clinical Lead will provide supervision, management, leadership and support to the Nursing staff and Care Practitioners and will work closely with the other home managers to ensure that the companies philosophy of care is adhered to while care is delivered in a compassionate and sensitive manner.
Responsible for the delivery of a first-class customer experience and the management of a team of 7 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors, and the wider local community.
Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Residents Experience Manager it will be your responsibility to always drive exceptional service.Key Responsibilities1.
Purpose of the RoleTo provide on-site property management services to an exciting new build to rent development in the heart of Leeds comprising of 331 units.