Strong organisational skills, IT literate, effective communication skills, team player and experience of working within a face-face customer focussed role.
Our client is a leading emergency plumbing company operating in the south and southeast of England, we are looking for a customer service / complaints handler to join their growing team in their Reigate office.
You will be required to investigate and work to resolve inbound customer complaints via telephone and email resulting in best possible outcome for customer and business within the agreed Service Level Agreements, ensuring internal process is strictly adhered to.
This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints.
Our client is a leading emergency plumbing company operating in the south and southeast of England, we are looking for a customer service / complaints handler to join their growing team in their Reigate office.
You will be required to investigate and work to resolve inbound customer complaints via telephone and email resulting in best possible outcome for customer and business within the agreed Service Level Agreements, ensuring internal process is strictly adhered to.
This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints.
Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third-Party Administrators, as a Pension Administrator.
This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills.