Our client is in search of experienced Senior Complaints Officer to adeptly manage and resolve Stage 2 complaints.
This role demands the ability to conduct thorough investigations, render impartial decisions, and effectively communicate outcomes to all involved parties.
Strong interpersonal skills and a knack for creative problem-solving are imperative for fostering productive collaborations with external partners and addressing unique challenges..
We're looking for a Senior Collections and House Officer to join us at Kedleston Hall to deliver high collections care standards and great visitor experiences.
Are you passionate about Collections care and looking for an opportunity to develop your leadership skills?
This is a fixed term contract due to end when the previous employee returns from maternity leave.
Morgan Hunt are currently working with a UK Housing Association in their search for a temporary Senior Complaints Investigation Officer to investigate, recommend action and respond to a range of complaints.
You will be responsible for contributing to the delivery of an effective service by assisting staff in the resolution of complaints, while acting as the primary point of contact regarding complaints from tenants (while ensuring the highest level of customer service).
You will investigate, recommend action, and respond to stage 2 complaints, as well as act as the Housing Ombudsman's primary point of contact and respond to all enquiries.
You will be based in the President's Office working at the highest level of the organisation, with the most senior leaders working on-site 3 days a week, 2 days remotely.
A university based in the heart of the City are seeking a Senior Executive Assistant to the President of the university.
You will be joining at an exciting time as they are implementing their new strategy.
Pertemps are supporting a local client who are seeking to appoint 2 additional Senior Housing Benefit officers for their Harrow team.
Facilitate process improvements in response to technical requirements from the external partners
Primary Role
Collaborate with internal teams (HITS, CAFT, Access Harrow, Revenues, Finance, Adults and Housing) and external partners (DWP) to achieve delivery and performance objectives.
Other benefits include, accruing up to 28 days holiday per year (including Bank Holidays) and the opportunity to apply for any internal permanent roles within Harrow Council.The Main Purpose of a Senior Housing Benefits Officer:
The role of a Senior Housing Benefits Officer has a competitive pay rate of £ 18.21 - £20.74 per hour, increasing in line with Harrow Council Pay Scale increments.
Work with HITS, CAFT, Access Harrow, Revenues, Finance, Adults and Housing and External Partners including the Department of Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met.