Our client is in search of experienced Senior Complaints Officers to adeptly manage and resolve Stage 2 complaints.
This role demands the ability to conduct thorough investigations, render impartial decisions, and effectively communicate outcomes to all involved parties.
Strong interpersonal skills and a knack for creative problem-solving are imperative for fostering productive collaborations with external partners and addressing unique challenges..
This role is known within the organisation as a Senior Housing Options Officer.
Senior Housing Officer / Housing Options Team Leader with experience of supervising a team in either a local authority or housing organisation, good management and leadership skills and an in-depth knowledge of Government Legislation and statutory procedures is required to join a Housing Options, Homeless and Resettlement Team based in Oakham, Rutland, East Midlands.
Please note: The post will be subject to an Enhanced DBS Check (cost will be paid for by the organisation)a full driving licence will be required to enable the postholder to travel around the county.
As a Noise Nuisance Senior Officer, you will contribute to the enforcement of environmental health regulations and lead projects to address noise and public nuisance issues effectively.
About Us: We are looking for a dedicated individual to join our team in Redbridge, where you will play a crucial role in ensuring the safety, health, and well-being of our community members.
City & Capital are delighted to be representing a highly respected and fast-growing specialist property finance lender who have engaged our services to appoint a highly proactive, organised and personable Junior Executive Assistant to their growing Mayfair team.
Our client provides specialist property loans to borrowers across the UK.
Celebrating over 15 years in the industry, they pride themselves on excellent customer service and operate heavily in the high net and ultra-high net worth client space.
You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses.
I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.
Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries.