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Our client, an established and growing hospitality & hotel business in Cardiff are seeking an experienced Sales Manager to join them on a permanent basis in this exciting next phase of their growth. In this key role, you will lead in increasing the company's local and national exposure and ultimately driving revenues from the leisure and business travel sectors. What you'll be doing: Grow local, project-based corporate business and develop relationships with major travel agents. Increase existing accounts together with the development of new accounts by attending networking events and identifying new business contacts and opportunities. Use your passion for hospitality and first class service to offer great options to our clients. Deliver the sales strategy and create an sales plan to support the achievement of commercial revenue budgets. Manage and support the reservation and sales team. What you'll need to succeed: 1 to 2 years in a sales role, ideally from a hotel or customer focused environment. Experience of effective people management in a team environment. Pro-active with a proven track record in achieving sales targets. Effective communicator to clients and colleagues. Positive and inspiring leader. Ability to drive with access to your own vehicle. Flexibility to travel to events with some overnight stays. As part of the management team your working pattern will include flexibility with occasional weekends. Salary & Benefits: Salary will be between 35-40k depending on experience. Company Pension. 25 days holiday per year plus bank. Working in brand new, state of the art offices with the latest tech. City centre location with parking options.
Our successful and growing hotel client in Cardiff are seeking an experienced Reservations & Sales Executive to join them on a permanent basis. In this key role you will be supporting the Sales Manager with the delivery of the sales strategy and get involved in driving and converting business leads across the accommodation and office space offerings. With a great personality and a passion for hospitality you will always be able to offer great options for customers from both leisure and business travel sectors. Key Responsibilities: Support growth of local business by identifying new leads. Handling of existing and new customer enquiries to find a suitable offering for each. Development of new corporate accounts through strategic co-ordinated sales, delivering first class standards and customer service. Process day to day bookings and placement of reservations whilst taking a proactive role in up-selling opportunities. Skills & Experience: Knowledge of the local area. Identify new business, be aware of the local market and competition. Strong Sales skills and confident in conducting telesales activity. Ability to understand client needs and promote the services that we offer. Ensure quotes and bookings are taken correctly. Proactive problem solver. Ability to multitask and prioritise work ensuring deadlines are achieved. Great communication skills. A passion for hospitality, our industry and delivering great service. Salary & Benefits: Salary will be between 25-28k depending on experience. Company Pension. 25 days holiday per year plus bank. Working in brand new, state of the art offices with the latest tech. City centre location with parking options. 40 hours per week, working either 8am-4:30am or 9:30am-6pm. Some weekend shifts on a rota basis.