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About the opportunity Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possibleTo lead their team to ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standardsLeading for Active Care in their store, ensuring that customer and colleague health and safety is at the heart of everything you doSupport the store succession plan by developing talent for your store and key roles within the areaAccountability for cash accounting compliance within your store and that all related polices are implemented and upheld About you To be successful in this role you will have a professional, and caring character and true desire to help others feel good. In addition you will: Be a great communicator, both in 1:1 and group situationsBe exemplary in working to lead and deliver the business plans and a first class customer journeyCreate a positive, energising climate for teams, working at pace with a strong delivery mind-setBe an excellent leader with the ability to coach and develop individuals and teamsHave a passion for keeping up to date with your own learning and developmentDemonstrate at minimum a basic level of knowledge and understanding of opticians practice Our Benefits Competitive salary and pension schemeOne of the best staff discounts in the UKAttractive bonus scheme22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision. Apply today for Leadership positions available in Lancashire (Preston, Burnley and Blackpool)A strong managerial background is essential to be progressed for this vacancy.
Shift Pattern: Your working rota will be fixed with a mixture of the following shift patterns: Monday to Saturday - 6am to 2pm, 10am to 6pm and 2pm to 10pm. Recruitment Partner: About the role This is a prime developmental role, ideal for those who have a desire to work in a creative environment. This is your opportunity to work in a fundamental role within our business to give you unique skills and important experience, including quality and compliance of orders that are distributed to over 530 Stores. Working in a fast-paced warehouse environment the operation is efficient, modern and supported by automation and technology. Reporting directly into the Lead Pharmacist you will be part of a team of pharmacy experts, including 4 Pharmacists and 4 ACPTs. ABOUT THE ROLEOur Boots Dispensing Support Pharmacy (DSP) provides an efficient and unique dispensing support service for Boots stores to ensure that patients receive the right medicines, on time, and help store colleagues provide complete care to their customers. Patient safety is at the heart of everything we do and there is a requirement for compliance with operating procedures and for order and quality. Reporting into the Preston DSP, you'll lead the delivery of an excellent pharmacy operations and governance platform, support DSP pharmacy operations and professional standards issues, working in partnership with the DSP leadership, pharmacy and operations team to ensure all relevant issues are resolved and/or escalated.Your working rota will be fixed with a mixture of the following shift patterns: Monday to Saturday - 6am to 2pm, 10am to 6pm and 2pm to 10pm. WHAT YOU'LL BE DOING A supporting and challenging partner to the DSP team, responsible for quality and compliance and professional standards.Analyse operational and performance indicators (e.g. DSP KPIs, Operational Guides, Patient Safety Review and Weekly Clinical Governance checklist) to adopt a risk-based approach to pharmacy standards thereby improving the operational and governance platforms.Lead the investigation of dispensing incidents, whilst supporting our people, and professional and operational practice. Providing guidance with the follow up of any remedial actions to restore the required operational and governance platform, linking in with the CPO. Ensuring all clinical and quality incidents are correctly investigated and recorded by following procedures which are in line with audit and risk management.Demonstrate passion for operational excellence and creates a climate where we don't walk past less than the best in our standards across DSP with a requisite focus on our complex area of the business Lead the pharmacy operations and clinical governance agenda with pace, working to remove complexity and enabling simplicity to deliver great patient centred care.Coach and inspire pharmacists, ACPTs and colleagues to develop their capability and embed best practice through support and challengeLead a safety-first culture by ensuring patient safety and H&S standards are adhered to and reviewed appropriately.Work in collaboration with the DSP leadership team to ensure adherence to the continuous improvement agenda about the clinical and quality agenda.Build powerful relationships across the business, inspiring and influencing others to create the best pharmacy experience for customers.Accountable for the escalation process in the event of an incident via D90 team to the business. What you'll need to have Registered Pharmacist with high credibility internally and externally.Experience of community pharmacy in a large multiple, ideally with a pharmacy operations/clinical governance focus.Sound commercial awareness and line management experience of stores.Proficient at verbal and written communincation, with remote leadership capability.Demonstrates a sound understanding of our store team capability requirements needed to meet those of the local healthcare environment.Has completed and has understanding of relevant mandatory training e.g. information governance, safeguarding training and WBA Clinical Services policy. Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite