Here at Stonewater, we are now seeking a Customer Experience Coordinator to take ownership and responsibility for a range of complex enquiries, delivering excellent customer service and a first-time resolution.
This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living.
You will be the point of expertise for the Customer Service Centre, highlighting training needs to the Customer Service Team Manager.
We are excited to recruit a Transport Planner for our client in Stoney Stanton.
This pivotal role will ensure our client delivers an outstanding customer experience while coordinating daily operations within their busy Stoney Stanton depot.
This includes managing vehicle rentals, servicing, and maintenance across our extensive fleet of over 1,000 vehicles and 40 trailers, with high standards of safety and cleanliness.
Your background in producing and managing technical content within a software environment has equipped you with the skills to translate complex information into accessible guides and articles.
You are an experienced Technical Author with a passion for creating clear, user-friendly documentation that enhances the customer experience.