Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks.
Builds a rapport with residents.
General
The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village cafe.
Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks.
Builds a rapport with residents.
General
The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village cafe.
Your primary objective is to ensure the delivery of high-quality services while guiding the team through a transitional period of stability following significant post-pandemic changes and high staff turnover within the hospitality sector.
As the Interim General Manager, you will lead a diverse team of approximately 100 staff members, overseeing key domestic services that support a broad range of stakeholders, including students, staff, fellows, and commercial guests.
The role requires a hands-on leader who exemplifies excellence in service delivery and is committed to maintaining the College's educational mission while navigating the operational demands of the position.
As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
Contract duration: Fixed term contract until 30 September 2025
Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the year.