Posted by Southway Housing Trust • £33K/yr to £37K/yr
Full Time / 35 hours per week
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Trafford Park, Manchester.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in.