4Recruitment Services are seeking a Home Ownership Officer.
The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester.
DUTIES AND RESPONSIBILITIES INCLUDE
Undertake the role of Account Manager for shared ownership and leasehold customers, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards.
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches.
As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions.
Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams.
As a Home Ownership Officer, you will play a crucial role in providing a customer-focused account management service to shared ownership and leasehold customers, including commercial properties.
This position is ideal for someone with a strong understanding of leasehold legislation and a passion for delivering exceptional service to customers.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.