You will be tasked with delivering key strategic objectives:.
General
Spencer Clarke Group are seeking a Contact Supervisor for a Local Authority Client based in East London.
In this role, you will supervise and facilitate safe, structured contact between children and their families, ensuring their well-being while promoting positive parenting practices and supporting family development.
To work with colleagues in the team to deliver excellent customer service and to continually improve service delivery.
The collections team carries out service charges collections and arrears escalation service within the leasehold services team.
Job Purpose
To provide a comprehensive support service within the Leasehold Services covering the full range of administration support activity and providing an efficient and effective Leasehold transactional service.