Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The Customer Support Team forms an essential part of Oliver Kay depots by providing support to both external and internal customers.
Ensuring all areas of ordering requirements are carried out to the highest standards through managing order emails, handling inbound calls and processing orders accurately.
Posted by The Medical Protection Society Limited • £25K/yr to £50K/yr
Working Pattern: 37.5 hours per week, Monday to Friday
Our Direct Sales and Service department have exciting opportunities for Customer Service experts to join our Member Services team where you will provide help, guidance and support to our members in the UK and Ireland.
We have exciting opportunities for Customer Services Advisor's to join our Member Services team based in Leeds!