Posted by Service Care Solutions - Housing • £38K/yr
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders.
This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services.
Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach.
SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG).
With a turnover of £11m, and rising, and in excess of £150million of inward investment provided by (SNG) previously Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey.
Hours per week: Variable Shift Rota - 40 hours per week
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.