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Fixed Term Contract until 17th January 2025 Here at Stonewater, we are seeking a Lettings Officer to join our Empty Homes team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes. Working well on own initiative with a dedicated case load as well as part of a team, you will respond to all enquiries relating to tenancy terminations, contractor management and post move in customer service. You will provide day-to-day management of customer end of tenancy enquiries, notice to quit & evictions, contractor works orders, certification requirements, extensions and retractions of notice, lock change requirements, and valuations. The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and Contractor Interfaces (once training is provided). So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
WE WOULD LOVE TO HEAR FROM YOU! 247 Home Rescue strive to remain the leading heating experts across the UK. Priding ourselves on keeping our customers' homes running all year round. Domestic Gas Engineer at 247 Home Rescue Are you an experienced gas engineer? Do you want to join our team of employed heating experts? We are gearing up for growth and are excited about sharing our success! Get in touch with us today to learn how you can join our diverse team of skilled domestic gas engineers! Full-time role, company vehicle for business and personal use, very competitive salary, achievable bonuses, technical manager support. Holidays: 22 days Birthday Day off 8 bank Holidays Benefits of working as a domestic gas engineer at 247 Home Rescue: Company van provided, which can be used for social and domestic use Seasonal hours - (shorter hours in the summer - with the same pay!) No on call work Monday to Friday schedule Pre-planned weekends Bonus scheme Overtime available Paid weekend in winter months/lieu days for weekend working during summer months Diary managed for you Full visibility of daily job diary Secure monthly income Employer national insurance and pension contributions What's in it for you as a domestic gas engineer at 247 Home Rescue? Field support managers ready to offer their expertise, guidance, and support as required. Office support staff ready to resolve issues and offer support in a timely fashion. Role autonomy and flexibility for enhanced work-life balance. We have our own customers, a team dedicated to looking after scheduling and a team dedicated specifically to the welfare of our engineers, this takes the stress out of the job for our valued engineers. Attractive salary package with performance-based bonuses (with achievable targets) and annual salary reviews. A genuine, attentive, and open employer. A genuine and realistic advertised salary. We intend to use information collected within the application for internal recruitment purposes only. We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Click "apply" below and we will contact you as soon as possible. If you are looking for a career with a company that is supportive and offers many progression opportunities, look no further than 247 Home Rescue!
LEGAL SECRETARY - RESIDENTIAL PROPERTY BRISTOL SALARY DEPENDANT ON EXPERIENCE (£23,000-£28,000) Rolf Berryman are seeking a Legal Secretary or Legal Assistant to join the Residential Property department of this well-established regional firm. This is a full-time, permanent job with the possibility of some hybrid working available. In addition to a competitive salary they also offer a fantastic benefits package including 25 days annual leave, plus discretionary extra days off for Christmas, excellent flexibility for hours and a wonderful "family friendly" working environment and continual development opportunities. Role Responsibilities The incoming Legal Secretary/Legal Assistant will be joining an outstanding Residential Property team. You will be a key member of the department, with the responsibility of assisting the fee earners but also being very much involved in the transactions. You will be responsible for assisting in all areas of the transactions but also sole responsible for: Opening and closing of files Local Searches Maintenance of files Associated administrative duties Liasing with clients, solicitors and estate agents Person specification Applications are sought from Secretaries or legal assistants who has worked in residential conveyancing for a minimum of 2 years. Along with outstanding technical abilities, you will also be able to demonstrate the following attributes: Outstanding client care skills Strong interpersonal skills Excellent communicator Collaborative Organised Ambitious Benefits and Rewards The firm has an excellent package including a competitive salary along with a range of other benefits including: Potential Hybrid working 25 days annual leave Discretionary extra days for Christmas and New Year Social events Ongoing development opportunities