____________________
______________________
________________________
___________________________
______________________
______________________
________________________
_______________________
_____________________
____________________
Fixed Term Contract until 17th January 2025 Here at Stonewater, we are seeking a Lettings Officer to join our Empty Homes team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes. Working well on own initiative with a dedicated case load as well as part of a team, you will respond to all enquiries relating to tenancy terminations, contractor management and post move in customer service. You will provide day-to-day management of customer end of tenancy enquiries, notice to quit & evictions, contractor works orders, certification requirements, extensions and retractions of notice, lock change requirements, and valuations. The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and Contractor Interfaces (once training is provided). So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Job Title: Domestic Team Leader - Mobile Location: Bristol- BS12 (Mobile) Hourly Pay Rate: £13.28 per hour Hours: 37.5 - Monday to Friday 5am to 9pm (various working patterns between these times) Contract: Permanent Gi Group Recruitment are now seeking to appoint a Domestic Team Leader to our Public Sector client based in Bristol. This role will deliver a full cleaning service within Property Services premises in accordance with the Property Services Domestic Services Operative Manual, at the prescribed times, in line with policies and procedures and as detailed in the cleaning work schedules.? Duties of the Domestic Team Leader Deploy a team of domestics, assessing workload schedules and allocating resource as required whilst prioritising urgent requests. Draw up weekly staff rotas. Supervise the work of all domestic's staff in order to maintain and deliver a quality service according to set work schedules and procedures. Undertake weekly monitoring of quality control systems for the domestic's service through appropriate IT systems as instructed. Undertake appropriate remedial action in areas that do not meet the required standards. Control and issue all domestics equipment and materials within budget limits. Ensure that all domestics materials and equipment are kept clean, hygienic and maintained. Ensure that all materials and equipment are always locked away when not in use. Control the receipt and issue of domestic's materials and equipment always ensuring clear stock control. Build and maintain effective relationships with staff, clients and other departmental supervisors. Assist in, organise and implement appropriate training in line with personal development plans and divisional business plans. Recommends changes to Domestics policy and service delivery, implementing changes as appropriate in consultation with Domestic Manager and Facilities Manager Criteria Full Driving Licence required. City and Guilds Level 3 Cleaning and Support Services or equivalent demonstrable experience. IOSH Managing Safely qualification or willingness to work towards. Experience in managing a team. Benefits 27 days annual leave 8 days bank holiday. Training and development opportunities, providing opportunities for you to develop. and progress through our Professional Excellence Framework. Vehicle Provided. 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice. Hiring Contact: Brian Cave Agency: GI Group Recruitment If you would like any further information about any vacancies before applying, please feel free to contact or call .
LEGAL SECRETARY - RESIDENTIAL PROPERTY BRISTOL SALARY DEPENDANT ON EXPERIENCE (£23,000-£28,000) Rolf Berryman are seeking a Legal Secretary or Legal Assistant to join the Residential Property department of this well-established regional firm. This is a full-time, permanent job with the possibility of some hybrid working available. In addition to a competitive salary they also offer a fantastic benefits package including 25 days annual leave, plus discretionary extra days off for Christmas, excellent flexibility for hours and a wonderful "family friendly" working environment and continual development opportunities. Role Responsibilities The incoming Legal Secretary/Legal Assistant will be joining an outstanding Residential Property team. You will be a key member of the department, with the responsibility of assisting the fee earners but also being very much involved in the transactions. You will be responsible for assisting in all areas of the transactions but also sole responsible for: Opening and closing of files Local Searches Maintenance of files Associated administrative duties Liasing with clients, solicitors and estate agents Person specification Applications are sought from Secretaries or legal assistants who has worked in residential conveyancing for a minimum of 2 years. Along with outstanding technical abilities, you will also be able to demonstrate the following attributes: Outstanding client care skills Strong interpersonal skills Excellent communicator Collaborative Organised Ambitious Benefits and Rewards The firm has an excellent package including a competitive salary along with a range of other benefits including: Potential Hybrid working 25 days annual leave Discretionary extra days for Christmas and New Year Social events Ongoing development opportunities