Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Posted by Black Country Women's Aid • £24K/yr to £28K/yr
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Posted by Black Country Women's Aid • £24K/yr to £28K/yr
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.