As a Contact Centre Advisor, you'll be the primary point of contact for residents regarding repairs and property maintenance, providing advice and information through various channels to ensure first-time resolution.
We are currently recruiting for a Contact Centre Advisor in Essex.
Manage social work caseload of more complex nature and with high levels of autonomy.
Provide expert professional and technical advice on Children in Care to other Social Workers, managers, colleagues, and partners.
Provide professional supervision of other Social Workers, supporting caseload management and promoting reflective practice and continuous professional development.
Promote a caring environment, ensuring each client receives care tailored to their individual needs.
Respond to emails promptly and maintain an organised filing system.
General
A well-established professional care company is looking for an experienced, positive, hardworking, and highly organised Coordinator to join as soon as possible.