Posted by Proftech Talent Ltd • £28K/yr to £32K/yr
Job Description Job Title: Design Support Engineer
About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have become a significant force in the electrical accessory market.
We're proud to be a British based, family-run business, with an excellent track record of listening to what our customers need.
Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.