2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Posted by Nigel Frank International • £40K/yr to £45K/yr
The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st/ 2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets.
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant.
The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.
Posted by EllisKnight International Recruitment • £25K/yr to £30K/yr
Position Overview
We are seeking a meticulous and highly organized Administrator to join our team.
This position involves routine document control activities, including reporting, document tracking, and supporting teams in document management.
This role is responsible for managing the document control process to ensure the accurate creation, handling, distribution, and maintenance of all documents and drawings in line with our company procedures and compliance requirements.
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony.
Position Overview
The IT Support Manager will be leading a close-knit team of IT Helpdesk Engineers, ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements and able to get hands-on technically when required.
Are you a strong Administrator who would like to work in a technical environment?
Our Technical Administrators support engineers and leadership, enabling them to manage team requirements and deliveries efficiently with accurate data.
We are recruiting for a Technical Administrator to support the operation of teams within the AWE Engineering group.
We're here to enable the organisation to deliver through the use of technology.
Information Services and Security have a vital role to play in a crucial national mission.
As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.
Managing the strategy for a technology domain and assist delivery teams with the implementation of that strategy.
General
This role will work closely with the Product and Programme teams to own and govern the technology designs needed to deliver changes across multiple technology areas.
The Platform Architect is accountable for engaging with IT leaders, Programmes and Product teams, Enterprise Domain Architects and Solution Architects to jointly develop and agree strategies and roadmaps that align architecture with Thames Water's business strategy/turnaround plan.
Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.
SSE has big ambitions to be a leading energy company in a low carbon world.