Working as part of the First Line Support Team you will play a crucial role in providing technical support to our employees across various locations.
You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business operations.
Recardo Group are currently representing a market leading organisation in the hire of a Service Desk Analyst.
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
This is a fully office based permanent position working Monday to Friday.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.
Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good.
The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.