As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Posted by Burton Bolton & Rose Recruitment Services Limited • £30K/yr
Some of your duties will include
Working on busy helpdesk and handling incoming calls and email from clients.
General
If telephone work and organisation are two of your main skills then this role for a Helpdesk Assistant is right for you, no two days will be the same in this job.
Posted by Julie Rose Recruitment • £28K/yr to £30K/yr
Duties of the IT Helpdesk Specialist
Provide first line technical support to the firm's user's, handling a variety of IT issues and service requests efficiently.
Troubleshoot and resolve complex technical issues related to the firm's key systems using AD, Microsoft 365 Admin Center's, Citrix Cloud, and Remote Support Software.
General
JRRL are currently recruiting an IT Helpdesk Specialist for our client based in Bromley.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by Techtronic Industries - Europe HQ • £25K/yr to £30K/yr
ABOUT THE ROLE
The IT Service Desk is the central point of contact for all IT related incidents and service.
ABOUT THE COMPANY
Techtronic Industries (TTI) is a world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.
Our brands include Vax, Ryobi, Milwaukee & AEG Power Tools.