My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a dynamic global company.
As a key member of the team, you will be responsible for delivering top-notch desktop, server, and software troubleshooting and support, consistently demonstrating the highest level of technical expertise, responsiveness, and exceptional customer service.
Service Desk Engineer -Leeds - £30,000 (Hybrid - after probation)
WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.
We want YOU to come and lead us and to help us to innovate faster & smarter.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.
We offer a wide range of IT support services tailored to our customer needs including general maintenance, broadband, network management etc.
Support typically includes managing Windows servers, networks, AD and supporting Microsoft 365 services.
We are looking for someone with proven IT support experience, excellent problem-solving skills and a strong understanding of network technologies to provide both office and field-based IT support to our customers.