As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
They are seeking an enthusiastic Helpdesk Coordinator to join them on a permanent full-time basis.
Type: Full-time Permanent
Innotech Partners are collaborating with an established contractor specializing in design, installation, and maintenance services for electrical, heating, plumbing, fire, and security systems.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Posted by Angela Winters T/A AW Talent Consultants • £25K/yr to £26K/yr
You will play a key role in providing IT Support across this dynamic business.
THIS ROLE IS MAINLY WORKING FROM HOME BUT REQUIRES TRAINING TO BE DONE FROM THE HIGH WYCOMBE, BUCKS OFFICE
An enthusiastic team player, who can work towards ensuring our customers, internal and external have the best experience possible using our products and services.
The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.
Based in West Lothian, salary negotiable depending on experience.
Posted by Ideal Personnel and Recruitment Solutions • £42K/yr to £45K/yr
Role
Supervising and mentoring the IT helpdesk team, providing guidance, support and training.
General
Our client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers.
Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.
We are seeking an Apprentice IT Helpdesk Technician to join our growing team in Cannock.
Employer Description
Datasystems (Midlands) Limited are an IT Managed Service Provider (MSP) based in Cannock, Staffordshire, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
General
We are a forward-thinking company with a growth mindset, seeking an apprentice to join the team in providing excellent IT remote support to our clients.
Posted by Julie Rose Recruitment • £28K/yr to £30K/yr
Duties of the IT Helpdesk Specialist
Provide first line technical support to the firm's user's, handling a variety of IT issues and service requests efficiently.
Troubleshoot and resolve complex technical issues related to the firm's key systems using AD, Microsoft 365 Admin Center's, Citrix Cloud, and Remote Support Software.
General
JRRL are currently recruiting an IT Helpdesk Specialist for our client based in Bromley.