We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Key Accountabilities and Key Measures
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out.
As Contract Support Administrator you will administer, scheduled reactive work orders ensuring response and completion within the required time frame(s).
This National Facilities Services Company based in Plymouth are currently looking to add to their team after a number of contract wins and a restructure.
You will be responsible for a variety of tasks to help support Head Office and Stores.
Pertemps have an exciting opportunity for HR/Recruitment Team Leader to join a busy department, for a large and higly reputable UK Retailer in Plymouth, UK.
This is a temporary to permanent opportunity, located in Derriford, Plymouth UK.
About the Role: As a People Resourcing Advisor, you will be responsible for managing the end-to-end recruitment process for positions across various levels within the business unit, from our workforce to salaried staff.
We're on the lookout for experienced Recruitment Advisors to join the team.
Reed is excited to be working with an amazing client on multiple positions.
Our client is looking for a skilled and forward-thinking Data Analyst to join our team.
As a Data Analyst, you will be at the forefront of modernising the services within the People Directorate by developing and leading the delivery of a vision for data integration, management, and application.
You will work closely with the Assurance & Service Improvement Manager, as well as other managers across the Council, to leverage data for enhanced business intelligence and visualisation.
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
About the Role: As a Senior People Advisor, you will provide generalist support to our employees, getting involved with day-to-day HR activities to provide onsite support and advice to line managers and employees at our site in Plymouth.
This is an onsite role, with the option to work from home one day per week.
Reed is excited to be working with an amazing client in need of a Senior People Advisor / Senior HR Advisor.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.