The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by Allegiance Technology • £26K/yr to £31K/yr
We are seeking a skilled IT Desktop Support Engineer for an exciting opportunity to support a fast-paced business environment.
This role requires a proactive individual with strong technical expertise in desktop support who is ready to provide efficient and effective solutions to maintain optimal IT operations.
Looking to work for one of the UK's leading law firms?
Posted by Proactive Appointments • £220/day to £230/day
Expected Technical Experience
Microsoft Windows o/s (Windows 10) working knowledge of build, configuration and registry settings.
General
We are currently working in partnership with one of our biggest clients who are looking for an experienced Desktop Support Engineer to join them for an initial 6 month contract.
Apart from the technical skills below the KEY requirement is high quality customer service.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.