We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Due to growth, they are looking for a Helpdesk Operator to join the team.
Contract 8 months
My client makes soildiers' lives better through delivery of new and improved accommodation, ensuring they live and work in the best possible environment.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
I have an exciting and interesting Facilities Helpdesk Co-ordinator role based in Central London within a prestigious organisation, working in a supportive and professional yet fun team.
This is a temporary position, initially for 2 months plus, with the working hours set in 2 shifts: 7:00AM to 16:00 or 10:00 to 19:00.
The successful candidate will be working in modern, plush offices which are less than 2 minutes' walk to public transport.
We are recruiting a Helpdesk Operator to join the team.
This role is a Helpdesk position and will be predominantly answering calls from sites, triaging logged jobs and assigning to the correct contractors and PO raising.
I have an exciting and interesting Facilities Helpdesk Co-ordinator role based in Central London within a prestigious organisation, working in a supportive and professional yet fun team.
This is a temporary position, initially for 2 months plus, with the working hours set in 2 shifts: 7:00AM to 16:00 or 10:00 to 19:00.
The successful candidate will be working in modern, plush offices which are less than 2 minutes' walk to public transport.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.