I am seeking a proactive, positive, and customer-focused Helpdesk Advisor to join my clients' new established shared service centre.
As a key player in this start-up environment, you will provide first-line support for facilities management issues, recording the calls on a job ticketing system and ensuring high levels of client satisfaction and operational efficiency.
You will be tech savvy and be a natural adopter of technology with the ability to be agile and multitask in areas beyond your remit.
As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team.
We are delighted to be working with this Cambridge based organisation in their pursuit of a Junior Helpdesk Administrator to join their growing development team on a full time, permanent basis.
This is a fully office-based role with occasional visits to other sites.
Are you a friendly, helpful and skilled IT support worker?
Are you looking to either work from the comfort of your home (with occasional trips to the office in Cambridge) or an generous hybrid arrangement, and for a company that genuinely makes you feel part of the team?
Do you enjoy speaking with people daily, and solving their problems?
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis.
This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate.
Tech Stack
Office365suite including Exchange Teams and SharePoint.
This company takes the development of their IT Support teams at all levels so seriously that they pay for you to do Microsoft qualifications - and you're rewarded with a salary increase when you've completed them.
Overview
Working for a highly successful Microsoft Gold Partner IT Managed Services company you will be responsible for providing extended and escalated telephone and remote access support for our corporate clients on a range of workstation, application and hardware issues, including some server and network support With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily network administration tasks.
My client is a software house and you will be the main point of contact for their customers' IT support needs.
This is a wide-ranging, all-encompassing support role so you may have to deal with password resets and printer issues ("have you tried turning it off and on again?")
But also more complex and challenging issues - server and network configuration for example.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
Candidates must live within an easy commute to Burnley.
Our client, a successful, well established manufacturer based in Dagenham, are seeking an experienced Helpdesk Support Planner to join their team on a permanent basis.
Some experience within a mechanical engineering background is desirable but not essential, however due to the nature of the role it is essential you have some helpdesk experience.
You will be responsible for assisting with contracts on the installations team so you must be able to work well under pressure, have strong attention to detail and the ability to manage your own work load.