My client in St. Ives is looking for Helpdesk Assistant to join their team on a permanent basis to provide a central point of contact for all clients & departments to request maintenance repairs and other works and to query progress on jobs.
Key result areas/Key task/Main Duties
Chasing all sub-contractors and clear sub-contractors reminders on a daily basis.
Go through monthly sub-contractors planned maintenance jobs and book in visits with sub-contractor/sites.
Supervise and lead the desktop support team, providing guidance and support.
Job Description
As a Desktop Supervisor, you will oversee the daily operations of the desktop support team to ensure efficient and effective resolution of technical issues and maintenance of desktop systems.
You will play a crucial role in maintaining our IT infrastructure, providing top-notch technical support, and enhancing user experience.
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
General
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
Ideally coming from a Facilities Maintenance background with a strong logistical background, the incoming Helpdesk Coordinator will provide excellent customer service, liaise with engineers & subcontractors, liaise with clients and complete daily administrative tasks.
The successful Helpdesk Coordinator will join a dynamic, but family feel team working across an interesting array of projects within the Rail, Health, Education and Local Authority sectors.
A small, close-knit Maintenance & Facilities Management company are seeking an experienced Helpdesk Coordinator to enhance their St Albans office.
We are delighted to be working with this Cambridge based organisation in their pursuit of a Junior Helpdesk Administrator to join their growing development team on a full time, permanent basis.
This is a fully office-based role with occasional visits to other sites.
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
General
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
General
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
I am seeking a proactive, positive, and customer-focused Helpdesk Advisor to join my clients' new established shared service centre.
As a key player in this start-up environment, you will provide first-line support for facilities management issues, recording the calls on a job ticketing system and ensuring high levels of client satisfaction and operational efficiency.
You will be tech savvy and be a natural adopter of technology with the ability to be agile and multitask in areas beyond your remit.