Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their journey / career.
As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team.
Due to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team.
The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required.
Essential
Detailed knowledge of Microsoft Windows Desktop and Server.
At IT Answers, we offer our team the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Employer description
We are a fast-growing cloud infrastructure provider, specialising in cloud infrastructure, connectivity and telephony solutions.
We work with businesses throughout the US, UK, India and Australia to help improve their internal system, business continuity, security and save costs.
An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible for providing technical support and maintenance to all clients IT assets and systems.
A key part of the role is to ensure that we deliver exceptional customer support at all times whilst ensuring fault resolution in line with our clients SLA obligations.
We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK?
This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw.