Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
We are recruiting for one of our partnership business who are looking for a Financial Advice Administrator to join their offices based in Leamington Spa.
This is a well-established family run business that has a caring and friendly approach to both their clients and staff.
The small but strong team works in unison with our personalities as well our individual skills.
The salary for an Administrator within the support team is up to £30,000 and offers hybrid working.
A leading financial services firm is on the hunt for an exceptional IFA Administrator to their growing support team.
You will be joining a Client-Centric IFA firm that is dedicated to providing personalised solutions that align with each client's unique financial dreams.
A reputable law firm based in Leamington Spa is seeking a skilled and efficient Business Administrator to join their team.
Responsibilities for this role will include managing the firm's databases, communicating with clients both over the phone and email, providing comprehensive administrative support to the team and maintaining accurate records of all client interactions.
The ideal candidate should have prior experience working in a law firm, although candidates with strong customer service or administration experience in other professions will also be considered.
Are you an experienced financial services administrator, looking for a new role in a dynamic and supportive environment, offer genuine long term career opportunities?
Due to continued success in providing fee based advice to HNW clients, this successful wealth management practice requires a professional and proactive Financial Services Administrator to provide support to the Financial Advisers and Paraplanning team.
The option to progress on to Paraplanning is available.