Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
The salary for an Administrator within the support team is up to £30,000 and offers hybrid working.
A leading financial services firm is on the hunt for an exceptional IFA Administrator to their growing support team.
You will be joining a Client-Centric IFA firm that is dedicated to providing personalised solutions that align with each client's unique financial dreams.
A reputable law firm based in Leamington Spa is seeking a skilled and efficient Business Administrator to join their team.
Responsibilities for this role will include managing the firm's databases, communicating with clients both over the phone and email, providing comprehensive administrative support to the team and maintaining accurate records of all client interactions.
The ideal candidate should have prior experience working in a law firm, although candidates with strong customer service or administration experience in other professions will also be considered.
We are looking for an enthusiastic individual who will be responsible for providing administrative support to the team and brilliant customer service to all internal and external stakeholders.
General
Reed Talent Solutions are working with Cadent Gas on the search for Technical Administrator to join their fast-paced business support team.
Our customers are at the heart of everything we do, and our fantastic team strive to provide excellent service to those who rely on us 24 hours a day, 7 days a week.