Would you like to work for a successful, well-established company, where you will be managing and developing the support team?
They offer a salary of up to £25,000 along with 23 days holiday plus bank holidays, free parking, pension scheme and a fantastic working environment where everyone feels a valued member of a truly sociable team.
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
The Helpdesk / Admin role is an integral part of the Facilities Management team, providing administrative and customer service support y, based in Great Sankey Warrington.
Our client is a medium-sized entity operating within the Energy & Natural Resources industry.
With a strong reputation for delivering quality services, they pride themselves on their commitment to both their clients and their employees.
As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works within their community.
Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.
Your responsibilities will include: Diary management for remote trades teams, scheduling appointments with tenants in accordance with schedule of rates