Posted by Devonshire Hayes Recruitment Specialists Limited • £30K/yr to £33K/yr
You will be tasked with the following,
Being the first point of contact for all IT-related support for the firm, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly, efficiently, competently, and professionally.
Devonshire Hayes have partnered with a fantastic organisation to help them secure a talented Service Desk Analyst.
To provide a professional on-site Second Line deskside IT support service for the London offices, including Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications.
Trainee IT Helpdesk / 1st Line Technical Support Technician / Service Desk Engineer with an interest in developing an IT career who has excellent written and verbal communication and customer service skills with the ability to learn new skills and who is technically minded is required for a well-established Cloud Solutions Provider based in Colgate, Horsham, West Sussex.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
Although you don't need previous experience, you must have an interest in IT / Technology and be keen to learn new skills.