You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
My client, an established IT solutions provider based in Ramsbury, are looking for a Service Desk Analyst to join their award-winning team.
As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation.
As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers.
Do you have a passion for delivering quality customer service?
Are you a natural leader that has a talent for inspiring teams?
Do you have a passion for delivering quality customer service?
As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers.
Are you a natural leader that has a talent for inspiring teams?
Excellent opportunity for a 2nd line support engineer to gain industry recognised certifications and learn new technical skills in a thriving Managed Service Provider.
Chippenham/Hybrid - 3 days per week in office
Up to £30,000 Private Medical Insurance Life Insurance Training & Certifications Pension Progression Free Parking on Site
In this full time,permanent role you will be providing remote customer support via telephone, email and remote support tool.
We are seeking an enthusiastic, positive and ambitious technician to join our IT support team.
AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider.
This is an excellent opportunity for a Quality and Technical Support Assistant or Graduate to join a company that offers full training within the role and an exciting chance to learn industry knowledge with a business that has been established over 50 years.