Provide direct user IT software and hardware support in person or remote.
General
The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.
Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
IT Support Engineer 6 Month Contract Role Inside IR35
Our client, based in the Gatwick area have an exciting opportunity for an IT Support Engineer with 1st/2nd line experience to join their team on a 6 Month contract basis.
The role will require excellent communication skills, supporting the user base over the phone, on email and face to face.
I am looking for someone with exceptional customer service skills to join a small, but perfectly formed team for a temporary period of 6-8 weeks in Crawley
£12.50 per hour; 6-8 weeks
Do you have fantastic customer service experience
Do you have experience of working within an inbound customer service environment?
I'm looking for a new IT Service Assurance Lead / IT Services Delivery Manager for a growing company, and your profile looks great, are you interested in new opportunities at the moment?
This is an important new role to ensure important IT services are aligned to key business functions and departments.
You will manage and maintain key business relationships across 3rd party suppliers and the business to ensure effective delivery of end-to-end services.